Our purpose

Positive Futures started as a small group of people with the aim at increasing the quality of life of those we supported and genuinely making a difference through therapy, positive behaviour support and clinical practice. We have expanded over the years and now provide a range of different services including supporting people in their homes and in the community, always with a best practice and clinical professionalism at our heart. We will continue to be a boutique organisation offering best practice support never waiving from our core values.

Our vision

"Our vision at Positive Futures is to amplify the voices of those frequently overlooked, empower families and caregivers and to provide comprehensive support to individuals with complex support and behavioural requirements. We guide individuals on their journey towards realising their fullest potential” .

Our Team

Hello there! Our community-driven organisation comprises dedicated allied health and
support specialists, all committed to empowering individuals with disabilities through
personalised care and advocacy. Check out some of them below!

Directors and PFQ Pups

Director, Principal Psychologist

Storm Jackson

Storm is a Registered Psychologist who has been working in the Disability and Out Of Home Care sector for 10 years assisting people from all walks of life to expand their skill sets, learn to manage their mental health and empowering people to realise their best potential.

Storm is a Registered Psychologist who has been working in the Disability and Out Of Home Care sector for 10 years assisting people from all walks of life to expand their skill sets, learn to manage their mental health and empowering people to realise their best potential.

Storm works closely with individuals requiring positive behavioural support plans and/or cognitive assessments. He is a registered NDIS provider and has experience in developing Restricted Practice plans and assisting organisations in meeting their legislative requirements, and most importantly assisting organisations to reduce and eliminate these practices over time. Storm oversees a highly skilled multidisciplinary team of clinicians who provide services across Queensland.

Storm is passionate about his work and finds supporting and empowering people highly rewarding. Storm enjoys working closely with families and support teams to understand the challenges their loved ones are facing and watch them grow and experience a better quality of life.

Assistant Pup

Maisie

Meet Maisie 🐾, the charming two-year-old Cavoodle with a heart full of love and a wagging tail that never stops! 🐶 As an assistance dog, Maisie plays a crucial role in supporting her best friend, Michelle, a dedicated behaviour support practitioner at PFQ.

Meet Maisie 🐾, the charming two-year-old Cavoodle with a heart full of love and a wagging tail that never stops! 🐶 As an assistance dog, Maisie plays a crucial role in supporting her best friend, Michelle, a dedicated behaviour support practitioner at PFQ.

Maisie's skills aren't just limited to being adorable; she's a pro at providing emotional support, reducing stress, and bringing smiles to everyone she meets. When she's off-duty, you can find Maisie soaking up affection and enjoying belly rubs from all her admirers. Her strengths include her unwavering loyalty, her intuitive nature, and of course, her expert cuddling abilities. Whether she's on the clock or taking a well-deserved break, Maisie is a furry bundle of joy, spreading happiness wherever she goes! 🌟🐕💕

🐾 Next time you visit our practice, check to see if Maisie is about. If not, she may be working hard elsewhere.

Therapy Pup

Lilly

Lilly is an extraordinary therapy dog (in training) who brings comfort, joy, and healing to our clients. She has a special gift for connecting with people and making them feel at ease. 🌟 Lilly has an innate ability to listen without judgment.

Lilly is an extraordinary therapy dog (in training) who brings comfort, joy, and healing to our clients. She has a special gift for connecting with people and making them feel at ease.

🌟 Lilly has an innate ability to listen without judgment. Whether you’re sharing your thoughts or simply need a furry friend to be there, Lilly is all ears. Her presence alone can reduce stress and anxiety. Petting her soft fur has an almost magical effect on our clients.
Nonverbal Communication: Lilly communicates through wagging her tail, leaning in for cuddles, and offering her paw. Sometimes, words aren’t necessary.

🌸 Lilly loves curling up next to anyone who needs comfort. She’s the perfect companion during therapy sessions. Lilly’s playful spirit brightens everyone’s day – she loves playing fetch, tug-of-war, and hide-and-seek. When you walk through our doors, expect an enthusiastic tail wag from Lilly. She’s thrilled to meet you!

🌈 Lilly has touched countless lives. From children with anxiety to adults navigating grief, she provides a safe space where emotions can flow freely. Her unconditional love knows no bounds.

🐾 Next time you visit our practice, check to see if Lilly is about. If she is, she will always be keen to say a big hello!

Clinician team

Clinical Manager

Kirsty

Kirsty is the Clinical Manager and a Behaviour Support Practitioner (Advanced level) who has over 18 years’ experience in the disability and youth justice sector. Having started her career in youth justice and child safety, she quickly found her passion was empowering people with a disability and/or mental health conditions to not only have a say in their life but to be able to live their life .....

Kirsty is the Clinical Manager and a Behaviour Support Practitioner (Advanced level) who has over 18 years’ experience in the disability and youth justice sector. Having started her career in youth justice and child safety, she quickly found her passion was empowering people with a disability and/or mental health conditions to not only have a say in their life but to be able to live their life to its absolute best.

Kirsty has her Postgraduate Diploma of Psychology, and Bachelor degrees in Behavioural Science and Criminology. She has been providing clinical support to children and adults with disability since 2009 and has held employment within Disability Services and multiple non-Government organisations.

Her specialty is understanding challenging and harmful behaviours as communication and serving a function for the individual. By understanding function, Kirsty is able to focus on an individual’s positives and strengths, and share clear and practicable strategies for their support. Kirsty has been delivering training in Positive Behaviour Support and Restrictive Practices for over 15 years and is an accredited trainer for the Crisis Prevention Institute.

Kirsty is a mother to two children, and her dog and cat. She loves reading, cold weather and spending time with family and friends.

Senior Clinician

Cassie

Cassie has been working within disability support since early 2020. She started as a Supported Independent Living Coordinator, and was drawn to clients with challenging behaviours and suicidal ideation. She felt able to help clients on a deeper and more significant level, which led to her becoming a Positive Behaviour Support Practitioner (Advanced level).

Cassie has been working within disability support since early 2020. She started as a Supported Independent Living Coordinator, and was drawn to clients with challenging behaviours and suicidal ideation. She felt able to help clients on a deeper and more significant level, which led to her becoming a Positive Behaviour Support Practitioner (Advanced level). Cassie is very passionate about helping her clients live their best lives and helping their supports to facilitate this. Cassie was recently a guest speaker for Community in Practice through Black Dog Institute, discussing Suicidality and Disability.

Cassie has a Bachelor of Behaviour Studies (Psychology), with a major in psychology and minor in criminology, a Graduate Diploma of Psychology Advanced, a Graduate Certificate of Suicide Prevention Studies and a Professional Certificate of Neurodivergent Affirming Practices. She plans to attain general registration as a psychologist; however, intends to remain working in the positive behaviour support space, focusing on suicide prevention and high intensity behaviours.

Cassie loves to crochet, has two enormous dogs, two outlandish cats, and continues working to increase the number of pets she has.

Senior Clinician & Provisional Psychologist

Felicity

Felicity is a Provisionally Registered Psychologist and an experienced Behaviour Support Practitioner (Advanced level) who has previous involvement in direct supports. She holds a Bachelor of Psychology (Honours). Felicity’s skillset ranges from psychosocial education and skill building with clients; to working with families, carers, and stakeholders via providing support, training, and a collaborative approach.

Felicity is a Provisionally Registered Psychologist and an experienced Behaviour Support Practitioner (Advanced level) who has previous involvement in direct supports. She holds a Bachelor of Psychology (Honours). Felicity’s skillset ranges from psychosocial education and skill building with clients; to working with families, carers, and stakeholders via providing support, training, and a collaborative approach. Felicity is trained in psychometrics and works across a range of psychological frameworks, including Cognitive Behaviour Therapy (CBT), Acceptance and Commitment Therapy (ACT), Narrative Therapy, and Mindfulness, amongst others.

Felicity has worked within the mental health and disability sectors for more than a decade. She supports individuals across the lifespan, with a focus on adolescence to late adulthood. Felicity is an experienced trainer in the areas of Restrictive Practices and Positive Behaviour Supports, adapting her approach to suit the needs of different audiences: families, support workers, managers, or support coordinators; and assisting organisations to meet their legislative requirements.

Felicity has had research published in Disability and Rehabilitation exploring the impact of traumatic brain injury on psychosocial skills and self-perception. She is an animal lover and an avid board game enthusiast.

Clinician & Provisional Psychologist

Gabriella

Gabriella is a Provisionally Registered Psychologist and Behaviour Support Practitioner with a strong professional background in Psychology and Education. With over a decade of experience in Brazil and Australia, she has worked....

Gabriella is a Provisionally Registered Psychologist and Behaviour Support Practitioner with a strong professional background in Psychology and Education. With over a decade of experience in Brazil and Australia, she has worked extensively with children, families, and individuals in vulnerable situations, supporting them in developing social-emotional skills and strategies to manage behavioural and emotional challenges.
Holding a Bachelor's degree in Psychology and Education and a specialisation in Inclusive and Special Education, Gabriella integrates her clinical expertise with her experience in early childhood education and service management, designing tailored behaviour support plans that are both effective and evidence-based. She has a particular focus on complex cases, collaborating with families and multidisciplinary teams to implement meaningful interventions. Her approach is grounded in empathy, multicultural awareness, and collaboration.
Fluent in English, Portuguese and proficient in Spanish, and French, Gabriella excels in building meaningful connections with clients from diverse cultural backgrounds. She loves travelling and movies.
Behaviour Support Practitioner

Jana

Jana is a dedicated Behaviour Support Practitioner with a Bachelor of Psychology (Honours) and two years of experience in the disability sector and child safety services. Guided by deep curiosity ....

Jana is a dedicated Behaviour Support Practitioner with a Bachelor of Psychology (Honours) and two years of experience in the disability sector and child safety services. Guided by deep curiosity and a commitment to understanding each individual’s unique needs, she is passionate about empowering people of all ages and backgrounds to reach their full potential.

Jana is dedicated to creating a safe and supportive space where individuals feel heard, valued and empowered. She fosters meaningful connections and works closely with clients, families and support networks to ensure holistic care. She brings warmth, patience and professionalism to every interaction and is committed to continuous development to ensure the highest quality support.

Jana is excited to continue making a positive and lasting impact in the lives of those she works with!

Behaviour Support Practitioner & Teacher

Michelle

Michelle is a dedicated Behaviour Support Practitioner and a registered teacher for Education Queensland. With over 18 years of experience in the education sector, she possesses a deep understanding of the challenges faced by individuals with disabilities across various aspects of life including school, social settings, and the workplace.

Michelle is a dedicated Behaviour Support Practitioner and a registered teacher for Education Queensland. With over 18 years of experience in the education sector, she possesses a deep understanding of the challenges faced by individuals with disabilities across various aspects of life including school, social settings, and the workplace.

Michelle's commitment to fostering positive changes is evident in her approach to working closely with individuals and their families. She focuses on engaging clients in meaningful activities tailored to their unique needs and interests, aiming to enhance their skills and overall quality of life. Her dual expertise in behaviour support and teaching enables her to offer comprehensive, empathetic assistance that truly addresses the needs of those she serves.

Michelle cherishes the time she spends with her family, which includes her three children and two granddaughters. She enjoys time at the ocean, whether she's swimming through its waves, walking in the sand, or simply enjoying a good book by the water's edge. Michelle finds fun in arts and crafts, engaging in creative projects that no doubt adds colour and vibrancy to her life.

Complementing her dynamic lifestyle is Maisie, Michelle’s personal assistance dog and loyal furry friend, who not only provides support but also companionship. Together, they navigate the day-to-day with love and a sense of adventure, making every moment count.

Behaviour Support Practitioner (Nursing & Psychology)

Holly

Holly is a Behaviour Support Practitioner, with extensive experience as a Registered Nurse within Psychiatric Services. As a learning enthusiast, Holly has also completed a Graduate Diploma in Psychology and a Graduate Certificate in Drug and Alcohol Studies.

Holly is a Behaviour Support Practitioner, with extensive experience as a Registered Nurse within Psychiatric Services. As a learning enthusiast, Holly has also completed a Graduate Diploma in Psychology and a Graduate Certificate in Drug and Alcohol Studies.

Holly’s diverse professional background spans across both rural and metropolitan environments and has encompassed both the Mental Health and Disability Sectors. Holly is passionate about understanding interpersonal dynamics, working with neurodivergent individuals and those with coexisting medical needs. Holly’s practice strives to develop and nurture a sense of empowerment within individuals, through using a curious, collaborative and empathetic approach. In her own time Holly enjoys spending time with her animals and bushwalking.

Behaviour Support Practitioner

Tom

Tom is a Behaviour Support Practitioner who has recently relocated from Melbourne to Brisbane. He has a strong background in psychology and is excited to apply his knowledge and skills in a practical setting....

om is a Behaviour Support Practitioner who has recently relocated from Melbourne to Brisbane. He has a strong background in psychology and is excited to apply his knowledge and skills in a practical setting.
With a Bachelor of Applied Science (Psychology) and Graduate Diploma of Psychology Advanced, his academic background has provided him with a strong foundation in understanding human behaviour, assessment techniques, and evidence-based interventions. Through his studies, he has developed a keen interest in working with individuals to improve their quality of life and promote positive behavioural change.
Tom is dedicated to providing comprehensive care for individuals with complex behavioural problems, and looks forward to collaborating with clients, families and multidisciplinary teams to create and implement effective behaviour support plans.
Behaviour Support Practitioner

Tessa

Tessa is a Behaviour Support Practitioner with a background in child safety and primary education. She holds a Bachelor of Criminology and Criminal Justice and a Bachelor of Primary Education. Tessa is a passionate advocate for ensuring that individuals with disabilities have their voices heard and receive the highest quality of care.....

Tessa is a Behaviour Support Practitioner with a background in child safety and primary education. She holds a Bachelor of Criminology and Criminal Justice and a Bachelor of Primary Education. Tessa is a passionate advocate for ensuring that individuals with disabilities have their voices heard and receive the highest quality of care.

She has previously worked with children with a range of physical and behavioural disabilities who have fallen under the care of Child Safety and being a support coordinator for those in the NDIS. She believes that all behaviour is a means of communication and is dedicated to helping those who struggle to express their needs and desires be heard by establishing meaningful relationships with them and their support systems.

During her time as a teacher Tessa worked with children who showed a variety of complex behavioural problems and was able to individualise learning to their strengths and needs and continues to do so within the disability sector.

Clinician and Provisional Psychologist

Misk

Misk is a Behaviour Support Practitioner who is currently on maternity leave.

Misk is a Behaviour Support Practitioner who is currently on maternity leave.

Administration Team

Administration Officer (Referrals and General Matters)

Ash

Ash is one of our Clinical Administrators who has multiple years of experience working in Administration in both medical and customer service roles, as well as prior experience working as an aged care nurse.

Ash is one of our Clinical Administrators who has multiple years of experience working in Administration in both medical and customer service roles, as well as prior experience working as an aged care nurse.

Ash loves spending time with family, playing softball, camping, and travelling and exploring new surroundings with her two daughters.
Her expertise extends to the compassionate care of children and adolescents within the care system, particularly those with complex family backgrounds. Amelia-Jane excels in fostering positive and collaborative relationships with families and caregivers, aiming to deliver a superior level of support.

Amelia-Jane approaches her work with an open-minded and optimistic outlook, with a genuine passion for helping others achieve a greater quality of life.

Direct support team

Operations Manager

Jason

Jason has worked in the disability field for over 10 years, assisting people from all walks of life. Jason specialises in Supported Independent Living and Community and Social Participation. Believing in a very hands-on approach .....

Jason has worked in the disability field for over 10 years, assisting people from all walks of life. Jason specialises in Supported Independent Living and Community and Social Participation.

Believing in a very hands-on approach, Jason works closely with every individual, their families, and all other stakeholders to promote a person-centred support approach, giving the choice and control back to the individual to empower them to expand their skillsets, achieve their goals and live the fullest life possible.

Jason is extremely passionate about his work and thrives on supporting and empowering the people he supports. Working closely with support teams, Jason brings everyone together to function as a team to enable the individual to feel comfortable and confident with the support network around them, enabling the individual to feel that the sky is their limit, and nothing is out of their grasp.

Independent Living Supervisor

Melita

Melita has been supporting the same people for over 15 years and she considers them family. She has 6 older children and has done family day care in the past. Her 90-year-old mum lives with her family because family is very important to her.

Melita has been supporting the same people for over 15 years and she considers them family. She has 6 older children and has done family day care in the past. Her 90-year-old mum lives with her family because family is very important to her.

Melita believes in building relationships, creating stability, and providing opportunities for people. She has watched the changes that the NDIS has made in the people's lives that she supports, and she wants to share her experience and knowledge with others to help more people work towards their dreams and improve their lives. She is a strong advocate and is familiar with the ever-changing NDIS system.

Melita believes in creating and fostering a team environment including participants, their families, support workers, healthcare professionals and the community, to ensure the people she supports are part of a secure and safe network.

Independent Living Supervisor

Bhai

Bhai is an Independent Living Supervisor, who has more than 12 years of work experience in Disability sector supporting people with disabilities in all aspects of their life; choice and control, community participations, goal settings and achievements.

Bhai is an Independent Living Supervisor, who has more than 12 years of work experience in Disability sector supporting people with disabilities in all aspects of their life; choice and control, community participations, goal settings and achievements. Coming from Dhulikhel, Nepal, to Brisbane, Australia in 2009 and working in different fields, Bhai has found his passions to empower quality of life of people with disabilities while studying Diploma of Community Welfare in TAFE.

Bhai believes every human has unique characteristics that has positive impact in the community regardless of disabilities and has right of living same quality of life that every human being wants. Bhai works closely with participants and all other stakeholders for goal settings, planning, finding out strengths with person-centred approach and providing necessary supports for their choice and control to achieve the goals and skills for their quality of life.

Bhai is highly committed in his work and brings together all the support teams to function confidently and comfortably and provides the sense of being integral part of the team and life of supporting participants.

Independent Living Supervisor

Sebastian

Sebastian is an Independent Living Supervisor. Sebastian was introduced to the industry as a Support Worker in 2019 after a career change. It wasn’t long after working alongside .....

Sebastian is an Independent Living Supervisor. Sebastian was introduced to the industry as a Support Worker in 2019 after a career change. It wasn’t long after working alongside participants, Sebastian knew this was the job for him.

Sebastian has an interest in providing a person-centred approach to care and ensuring participants can access their community in a way that interests and empowers them. Sebastian believes in the importance of building meaningful relationships and connections within the community for the people he supports. He has a strong interest in helping other support workers alongside him, with his practical knowledge and insight, as to how best to advocate for those he supports.

Throughout his career, Sebastian’s sense of humour and relaxed outlook on life has helped him learn and connect with individuals of all backgrounds and abilities.

Sebastian has a love for the outdoors and spends his time out on his boat fishing or taking his 4WD out camping. Sebastian is a father and believes spending quality time with family is most important (if the fish aren’t biting!).

Independent Living Supervisor

Jenny

Jennifer was born and raised in the UK. She moved with her family to Queensland in 2006. Jenny has over twenty years’ experience in the disability services industry, in a variety of positions.

Jennifer was born and raised in the UK. She moved with her family to Queensland in 2006. Jenny has over twenty years’ experience in the disability services industry, in a variety of positions. Her journey started with the diagnosis of her second child. With a background of special needs education both in the UK and in Australia, and an interest in using art therapies with children living with an ASD, Jenny brings a wealth of creative and problem-solving skills to her role as an Independent Living Supervisor. She is also a published author, pilot, artist, mum of three and a cat lover.